Privacy Policy

Welcome to Alia IPTV. We prioritize safeguarding your personal data and respecting your privacy rights. Should you have any inquiries or issues regarding our policy or how we handle your personal information, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning about our company or our offerings, or reach out to us in other ways.

The personal data we collect consists of these:

• Contact Information: Your email address for account setup and correspondence.
• Payment Data: When you make a purchase, we gather essential data to facilitate your payment, including your payment method details (like your credit card number). Our payment processor securely stores all payment information, so please check its privacy policies.
• Device and Connection Information: When you use our service, we gather your IP address and device details (including device type and operating system). This information is crucial for ensuring service delivery and maintaining security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. We utilize your data to establish your account and ensure its functionality.
• To process transactions. We use your data to bill you for our services rendered.
• To send administrative information. We may use your email address to inform you about your account, updates, and changes in policies.
• To protect our Services. We utilize IP addresses and device details to enhance security, preventing unauthorized access and reducing the risk of DDoS attacks.

3. Legal Bases for Processing

We utilize your data in accordance with these legal standards:

• Consent: Your data may be processed when you provide explicit consent for us to utilize your personal information for a defined purpose.
• Legitimate Interests: Your data might be utilized when it is essential to fulfill our legitimate business objectives, including service provision and preventing fraudulent activities.
• Performance of a Contract: In instances where a contract exists between us, we may utilize your personal information to meet the obligations outlined in that agreement.

4. Data Retention

Your personal data will be stored only as long as it is needed to meet the goals defined in this privacy policy, unless a longer retention period is necessary or allowed by law, such as for tax, accounting, or other legal purposes.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies might be utilized to retrieve or save data. These mainly include essential cookies necessary for the proper functioning of the website and client area. We refrain from using intrusive tracking cookies for advertising.

6. Third-Party Services

Your data might be disclosed to external vendors, service providers, or agents who carry out tasks for us or on our behalf and need to access this information to complete their work. Examples include:

• Payment Gateways: To ensure secure payment handling.
• Analytics Providers: We utilize tools like Google Analytics to enhance our services. Shared data is usually compiled and anonymized.

7. Data Security

We have established suitable technical and organizational security protocols aimed at safeguarding the personal information we handle. Nevertheless, it's important to acknowledge that complete internet security cannot be guaranteed at any time.

8. Your Data Protection Rights

Depending on where you reside, you might possess certain rights over your personal data.

• The right to access – You possess the right to request copies of your personal data.
• The right to rectification – You hold the right to demand changes to any information you consider to be incorrect.
• The right to erasure – You possess the authority to request the deletion of your personal data, under specific circumstances.
• The right to opt-out – You have the option to opt-out of our promotional communications anytime.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

This service is designed exclusively for individuals aged 18 and older. We do not intentionally gather personal data from those under 18 years of age.

10. Contact Us

Should you have questions or feedback about this policy, please contact our support team.